This page deletes the personal data AMEBOOM™ keeps about you. It's automatic: sign in, confirm, and the data is gone on the spot. It can't be undone, but you can sign up again whenever you want, starting from zero.
All the data we keep is linked to your account (email, name, progress, items, usage time). That's why deleting your data is the same as deleting the account: both requests do the same thing. Want to delete just part of it and keep the account? Email us, at the end of the page.
1. In the app
- Open AMEBOOM™ and tap Settings.
- Under Account, tap My account and then DELETE ACCOUNT. Guest: the DELETE ACCOUNT button is right on the Settings screen.
- Confirm: an account with a password asks for the password; a Google account asks you to type its email; a guest asks for the ID shown on screen.
Deletion is immediate and can't be undone. If you have a VIP Pass subscription on Google Play, the app cancels it before deleting the account; if it can't cancel, the account is not deleted and the app tells you.
2. Guest or no access to the account
Played as a guest (no email and no Google), lost your device or your password? Delete it in the app or email contato@ameboom.com with the subject Delete data AMEBOOM, or use the contact form. Tell us the account email (or the ID, for a guest). We may ask you to confirm your identity before deleting. We respond within the periods set by Brazil's data protection law (LGPD).
3. What gets deleted
- the account (email, name, amoeba color, Google link and password);
- the account's progress, records, Leaderboard spot and virtual items;
- the session time and usage summary linked to the account.
Data is deleted or anonymized as far as technically possible. Virtual items, gems and the VIP Pass are not refunded, except where required by law.
4. What may be kept
- purchase records, for the periods required by tax and consumer protection law;
- technical and security logs, for up to 6 months (longer if abuse is being investigated);
- data the law requires us to keep.
When the period ends, the data is deleted or anonymized. Details in the Privacy Policy.
5. Just some data, or access and correction
To delete just part of your data and keep the account, or to ask for access or correction, write to contato@ameboom.com or use the contact form.